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Terms & Conditions

Effective Date: 2025/05/01
Welcome to Sulanie Consulting. By using our website or booking our services, you agree to the terms outlined below. Please read them carefully.

Services Offered

Sulanie Consulting provides career-related services including, but not limited to:

  • CV/resume writing (summarized and comprehensive)

  • Cover letters

  • LinkedIn profile optimization

  • Career consultations

  • CV website creation

  • Personal branding support

We aim to deliver high-quality, personalized services tailored to each client’s goals and industry.

Booking & Payment

  • Services must be paid in full before any work begins unless otherwise agreed in writing.

  • Bookings are confirmed only once payment is received.

  • Invoices and receipts are available upon request.

Delivery Timelines

  • Standard turnaround time is 5–7 business days unless otherwise specified.

  • Express services may be available at an additional fee.

  • Delays due to late submission of client information or feedback are not the responsibility of Sulanie Consulting.

Revisions

  • Each package includes a single of revision round 

  • Revisions must be requested within 7 days of delivery.

  • Additional revisions beyond what is included will be billed separately.

Refunds & Cancellations

  • Due to the customized nature of our services, we do not offer refunds once work has commenced.

  • If you wish to cancel before work begins, a partial refund may be issued at Sulanie Consulting’s discretion.

  • In cases of dissatisfaction, we are happy to provide reasonable revisions within the terms of your package.

Client Responsibilities

  • You are responsible for providing accurate, complete, and up-to-date information when requesting services.

  • Sulanie Consulting is not liable for errors or omissions based on incorrect or incomplete information provided by the client.

  • You must review and approve final documents before use.

Confidentiality

All personal and career-related information shared with Sulanie Consulting is treated with strict confidentiality. We will never share your data with third parties without your explicit consent.

Intellectual Property

All content created by Sulanie Consulting (CVs, bios, LinkedIn summaries, website copy, etc.) is the intellectual property of the client upon final payment and delivery. We reserve the right to use anonymized samples for portfolio or promotional purposes unless the client requests otherwise.

Liability Disclaimer

Sulanie Consulting does not guarantee job placement or interview offers. We provide strategic career tools and guidance to support your success, but outcomes depend on various external factors.

Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of any changes.

Questions?
Feel free to contact us at sulanie@sulanieconsulting.co.za for any clarification about these terms.

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